Privacy Policy

1. General provisions

Bliss Yachting, located in Bodrum, Muğla, Turkey (hereinafter referred to as 'we'), is committed to safeguarding your privacy and ensuring the protection of your personal data. We recognize the importance of maintaining the confidentiality of your information and understand your concerns regarding its use and disclosure online. Rest assured that any personal data collected from this website will be handled in accordance with our obligations and your rights under relevant laws, including the Personal Data Protection Act and the EU's General Data Protection Regulation (GDPR). This Privacy Policy outlines the types of information we collect, how we use it, and your options for managing the collection, correction, and deletion of your information. Be assured that we will not disclose or share your information with third parties except as outlined in this Privacy Policy.

By visiting our website www.blissyachting.co.uk or www.blissyachtingtravel.com, you accept and consent to the practices described in this Privacy Policy. If you do not accept and agree with this Privacy Policy, you must stop using our website immediately.

This Privacy Policy applies only to your use of our website and our services. Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

2. What personal data do we collect?

We collect information from you through various means, including when you visit our websites or premises, make purchases, inquire about our services in person, contact us via telephone, email, or other communication channels, or respond to communications from us. Our website adheres to the principles outlined in this Privacy Policy and ensures that the collection and use of personal data are consistent with our obligations and your rights under applicable laws.

When you interact with our website, you provide certain personal information that helps us improve our services. This may include but is not limited to your name, address, email address, and other contact details. During the reservation process, we may collect additional information such as your phone number, credit card details, gender, nationality, ID or passport number, date and place of birth, and similar details for accompanying guests, as necessary for the booking. Additionally, when you visit our website, we automatically collect and store certain information from your computer and browser through cookies, including your IP address, operating system, browser type, software and hardware information, requested page, language settings, and the date and time of access to the website.

3. Why do we use your personal data?

We utilize your personal data for the following purposes:

Fulfilling our services as per the contract and relevant terms and conditions.
Conducting direct marketing activities, market research, customer segmentation, and statistical analysis.
Analyzing website usage patterns to improve our online platform.
Providing you with updates regarding our services and offerings.
Extending invitations to our events.
Administering any promotions in which you opt to participate.
Communicating with you about products, services, special offers, and promotions.
Monitoring the technical performance of our services to ensure smooth operation.
Enhancing our services for future visitors based on collected data.
Safeguarding our premises and assets.

4. What is the legal background for us to collect your personal data?

We gather and retain your personal information based on several legal grounds:

Contractual obligation: Whenever processing your personal data is essential for fulfilling, executing, and managing the contract established with us.
Legal obligation: In certain instances, it is mandated by law to collect and maintain your personal information.
Legitimate interest: For specific data, we possess valid and justifiable reasons to utilize it in ways that do not compromise your interests or rights.
Consent: When you voluntarily provide your information (such as your email address), you should anticipate that this data will be stored and utilized by our systems in accordance with this Privacy Policy.

5. How do we ensure the security of your personal data?

We prioritize the security of your personal information and have implemented a range of security measures to safeguard your data.

All personal data is processed and stored securely, with retention periods no longer than necessary for the purposes for which it was initially collected.
We are committed to complying with our obligations and protecting your personal data under the Personal Data Protection Act and the EU Regulation GDPR.
Our utilization of your personal data always adheres to lawful bases as outlined previously.
Access to your personal data is restricted to authorized personnel only.
In the event of a security breach compromising personal information, we will promptly notify affected individuals in accordance with the Personal Data Protection Act and the EU Regulation GDPR, or as required by applicable law.
As our business evolves, we may engage in asset purchases or sales. Customer and visitor information is typically one of the assets transferred in such transactions. Additionally, we may transfer such information during corporate divestitures, mergers, or dissolution.
We do not rent or sell your personal data to third parties. Your privacy and trust are of utmost importance to us, and we are dedicated to maintaining the confidentiality and security of your personal information.

6. Disclosure to third parties

We may disclose your personal data to relevant third parties for various purposes. For instance, when you use a credit card to make a reservation, we may need to share specific reservation details with the payment service provider and the relevant financial institution to process the payment efficiently.

Additionally, we may be required by law or necessity to disclose your personal data to competent authorities or law enforcement agencies for the prevention, detection, or prosecution of criminal activities or fraud. We may also disclose personal data to protect and defend our rights or those of our business partners. In certain cases, we may transfer data to trusted third-party providers, such as management companies or mailing houses, to assist us in providing services, developing our website, conducting marketing activities, or managing our business operations.

Furthermore, we may share your personal data with relevant third parties, such as boat providers you've booked with. This is primarily done to facilitate your vessel reservation, share pertinent data for your trip, or verify the accuracy of information provided during the reservation process.

It's important to note that any third-party service providers we engage with are contractually obligated to maintain confidentiality and are strictly prohibited from using your personal data for purposes other than those instructed by us. Only the necessary personal data required to fulfill the stated purposes will be provided to these third-party providers.

7. Transferring your information outside of Europe

As part of the services provided to you through our website, it's possible that the information you provide to us may be transferred to countries located outside the European Union. Consequently, we may not be able to offer the same level of data protection as mandated by the regulations of the EU and its Member States. However, rest assured that we will take all necessary steps to ensure that your personal information remains adequately protected in accordance with applicable laws and regulations.

8. How long and where do we store your personal data?

We retain your personal data only for the duration necessary to fulfill the purposes outlined above and/or as long as we have your consent to retain it. Certain personal data may be stored for the duration mandated by applicable laws and regulations that we are required to adhere to.

Upon completion of the service, we will solely retain and utilize your email address for communication purposes outlined in Article III of this policy. All other personal data will be securely deleted from our systems.

9. What are your 'data rights' ?

Under the EU Regulation GDPR, you have specific legal rights concerning any personal data we hold about you. These rights are outlined briefly below, and should you wish to exercise any of them, you may contact us at any time using the contact details provided below. The exercise of these rights is generally free of charge, except in cases where your request is deemed "manifestly unfounded or excessive," such as repetitive requests. In such instances, we reserve the right to charge a reasonable fee to cover administrative costs associated with responding to your request.

Please feel free to reach out to us using the contact details provided should you have any inquiries or wish to exercise your rights under the GDPR.

a. The right of access

If you wish to inquire about the processing of your personal data and obtain details regarding the information we hold about you, you can request this information from us. You may request an overview of your personal data by contacting us via email at info@blissyachtingtravel.com. To ensure that our disclosure aligns with your expectations, please specify the type of information you would like to receive, if possible. We are committed to providing you with transparent access to your personal data and will endeavor to fulfill your request promptly and accurately.

b. The right of rectification

You have the right to inform us of any updates or changes to your personal data, and you may request corrections to any inaccuracies in the information we hold about you. We encourage you to promptly notify us of any changes to your personal data, including updates to your contact details. Your proactive communication ensures the accuracy and relevance of the information we maintain, enabling us to better serve you. Please feel free to reach out to us with any updates or corrections to your personal data, and we will promptly address your request.

c. The right to erasure (The right to erasure)

This entails the right to request the deletion, blocking, restriction, or disposal of any of your personal data held by us in the following circumstances:

If the personal data is no longer necessary for the purposes for which it was collected or processed.
If consent, upon which the data processing is based, is withdrawn and there is no other legal basis for the processing.
If the personal data has been unlawfully processed.
If the personal data must be erased due to a legal obligation.

Please keep in mind that we may not be in a position to erase your personal data, if for example we need to comply with a legal obligation or exercise or defend legal claims.

d. The right to restriction of processing

You have the right to ask us to restrict the processing of your personal data. This right applies where our processing of your personal data is necessary for our legitimate interest.

e. The right to object

You have the right to object to certain processing of your personal data, such as processing for marketing purposes or when our processing of your personal data is based on legitimate interests.

f. The right to data portability

This entitles you to receive a copy of your personal data in a structured, commonly used, and machine-readable format for reuse with another service or organization. If you request access to personal data provided by you, processed automatically, and pursuant to a contract between you and us, you may also request that the personal data be transmitted to another controller, if technically feasible. When exercising this right, please specify the type of information you would like to receive to ensure that our disclosure meets your expectations. This right applies only when the processing is based on your consent or on our contract with you and when the processing is conducted by automated means.

g. The right to withdraw your consent

If our processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Upon withdrawing your consent, we will cease processing your personal data for that purpose. However, the withdrawal of your consent will not affect any processing carried out prior to the withdrawal.

10. Changes to our Privacy Policy

We reserve the right to update and amend this Privacy Policy periodically. Any revisions will be promptly posted on our website, and your continued use of our website following such changes will signify your acceptance of the updated Privacy Policy terms. However, we will not implement changes that result in significant additional uses or disclosures of your personal information without providing prior notification via email to your provided email address at least 14 days before the changes take effect. If you find any non-significant changes to this Privacy Policy unacceptable, please contact us immediately. Until the issue is resolved, we advise you to refrain from using our website or any services we offer.

We recommend that you regularly review this page to stay informed about any updates. This Privacy Policy was last revised on [05.03.2024].

Contact information

To contact us about anything to do with your personal data and data protection please use the following details:

E-mail address: info@blissyachtingtravel.com

Telephone number: +905541662565
Postal address: Konacık Mah. Kanuni Sultan Süleyman Cd. No: 8/2 Bodrum/Turkiye